We’ve all dealt with rejection throughout our lives.
Whether it was trying out for a sports team and were cut, tried out for a
school play and didn’t get a call back, or even interviewing for a job you
didn’t end up getting. Having a career in sales means having to deal with
rejections everyday. Not every sales
call is a success, so knowing how to handle rejection is extremely important.
What are the secrets top sellers use in handling rejection? Using the following tips and video could make the difference with you being an average salesperson to a top salesperson!
Don’t Take It Personally: They’re many reasons why a
prospect may say no. It could be the value wasn’t built up to what they
would spend. Use the rejection to review your strategy and what you can do to
fix it.
Every “No” Leads to A “Yes”: When a prospect tells you no,
don’t become flustered. That no is getting you closer to a yes. It’s important
to look a head at your next sales call and remain positive. “You can’t let the
fear of striking out, keep you from playing the game.”
Use the “No” As a Tool: It’s important to be able to take
the rejection and use it to find out your weaknesses that you can improve.
Being able to detect your weaknesses so they can be improved will only make you
a better salesperson!
Don’t Take “No” As a Final Answer: When a client rejects
you, take it as a “maybe”. Most prospects want to say no before you even begin
to pitch. It’s important to be persistent, and always come back with new ways
to build value.
Ask Why: When you are faced with a rejection, it’s important
to ask them why they have chosen a different direction. This allows you to
understand where the potential client stands with your company’s products and the value
they believe the products hold.
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